About Us

369 Outsourcing Solutions is a premier contact center based in Cebu City, Philippines that specializes in delivering exceptional outsourcing services to Australian clients. Since our inception in 2022, we have established ourselves as a reliable provider of cost-effective solutions across a wide range of industries

Our unique approach sets us apart from other contact centers. We provide a diverse staffing model that empowers our team to work from home, while ensuring their productivity and efficiency. We are committed to being a reliable partner for our clients and contributing to the growth and success of their businesses

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At 369 Outsourcing Solutions, our mission is to provide our clients with reliable and costeffective outsourcing solutions that help them to achieve their business objectives. We strive to deliver high-quality services that meet or exceed our client's expectations while fostering a positive and productive work environment for our employees.


Our vision at 369 Outsourcing Solutions is to be a leading provider of BPO services in the Philippines, known for our excellence, innovation, and commitment to customer satisfaction. We aim to expand our services and expertise to become a trusted partner for businesses across the globe, while contributing to the growth and development of our employees and the communities where we operate.

Our Values

Customer focus
We are committed to providing exceptional customer service and support to our clients. We strive to understand our clients' needs and deliver solutions that meet or exceed their expectations.

We conduct ourselves with the highest ethical standards and act with honesty and transparency in all our business dealings.

We are dedicated to delivering high-quality services that meet the highest standards of excellence. We continuously seek to improve our processes, technology, and skills to achieve superior results.

We encourage creativity and innovation in all aspects of our business. We embrace new ideas, technologies, and approaches that can help us to deliver better solutions to our clients.

We believe that collaboration and teamwork are essential to achieving our goals. We work together with our colleagues, clients, and partners to achieve common objectives.

Social responsibility
We are committed to making a positive impact on the communities where we operate. We actively support social and environmental initiatives that contribute to sustainable development.

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